Contacting the Publisher of This Site

Three kinds of message belong here, and each is easier to act on with a little detail attached:

• A factual error. Give the page address, the sentence as it appears, and the source you are relying on. Corrections are made with the better source named, or the line is removed. The rules that govern how figures are chosen in the first place are on the methodology page.
• A privacy or data request. Include enough to locate a record: the approximate date, and the details you submitted. What is held and for how long is set out on the privacy page.
• A question about the site itself. Who operates it, how it is funded, and why it publishes no ratings are answered on the about page, which will usually be faster than waiting for a reply.

This matters most in the situation where someone is frustrated. If a treatment was done badly, if an invoice is disputed, if a technician did not turn up, or if a warranty is not being honored, emailing the publisher achieves nothing, because the publisher was never a party to any of it. The company that did the work is who to raise it with, in writing.

Where that fails, Tennessee has a regulator. The Department of Agriculture licenses pest control companies under the Tennessee Application of Pesticides Act, and Consumer and Industry Services takes questions and complaints about charter holders on 615-837-5148 or 800-628-2631. Those are the state department's published numbers, given here so a reader can use them directly.

Saying that plainly is more useful than leaving it unstated. Sites in this category often publish a tracking number that routes calls; this one does not, and pretending otherwise would set an expectation nobody here can meet.

Pest control companies are reached the ordinary way: by finding one and contacting it directly, or by asking to be connected through this site, in which case an independent pest control company covering the address makes contact. Price, products, scheduling and any contract are agreed with that company, never here.

A short list, because a first conversation goes better when these are already to hand:

• A photograph, in focus, with something for scale. Wings, antennae and waist shape are what separate a termite swarmer from a flying ant, and they do not survive a vacuum cleaner.
• Where it was found: inside a window frame, in a crawl space, along a baseboard, in a kitchen at night, in a mattress seam.
• When it started and whether it is getting worse, in weeks or months rather than an impression.
• The construction: slab, crawl space or basement, and roughly when the house was built. Older Chattanooga stock often sits on crawl-space and block foundations, which changes both the inspection and the price.
• Whether anything has already been applied, and what it was. Retail product used before a professional visit can affect what is done next.
• Children, pets, aquariums or anyone with a respiratory condition in the household, since these change product selection and re-entry instructions.

What to ask the company once you are talking to it, and what a written quote should itemize, is set out on the cost page.

The pesticide label is a legal document and it carries its own emergency instructions, including the re-entry interval and what to do on skin contact, in the eyes, or if a product is swallowed. Ask the company for the product name and its EPA registration number before treatment, and you can read that label yourself rather than relying on anyone's summary of it, including this site's.

For credentials, the route is public: TDA Consumer and Industry Services on 615-837-5148 or 800-628-2631, and the CoreOne portal lookup at tn.gov/agriculture. Asking whether a company holds a current TDA pest control charter, and whether the person arriving carries a commercial pesticide applicator certification card, is a normal question. This site checks none of that on your behalf, which is exactly why the route is printed here and repeated with its sources on the data and sources page.

Contacts on this page: Tennessee Department of Agriculture, Consumer and Industry Services, 615-837-5148 and 800-628-2631, with the CoreOne portal lookup at tn.gov/agriculture, retrieved 2026-09-06. These are the state department's own published numbers, provided as a reader's verification route. The only address that reaches the publisher of this site is info@betteradssolutions.com.